Extension Support

Contact

For extension support, email support@deepiptrace.com.

For privacy or data questions, email privacy@deepiptrace.com.

When requesting support, include your Chrome version, extension version, operating system, and the steps that reproduced the issue. Do not send passwords, cookies, meeting links, or other sensitive data.

WebRTC Protection

WebRTC Protection blocks WebRTC connections, camera access, and microphone access on websites. Video meetings and browser calls will not work while the site is protected. Add a trusted origin to Allowed sites when you need WebRTC on that site.

The current tab reloads automatically when protection or its allowlist changes. Reload other already-open tabs if they still use the previous setting.

IP exposure analysis

If an analysis is incomplete, check the network connection and run it again. VPN software, browser policies, firewalls, and blocked STUN traffic can affect the result. The analysis does not retain the displayed IP addresses after the popup closes.

Browser requirements

Deep IP Trace requires Chrome 119 or later. Before reporting a problem, update Chrome, reload the extension from the Extensions page, and reproduce the issue with unrelated WebRTC-control extensions disabled.